#1 2017-03-14 14:12:35

Hollie
Member
Registered: 2017-03-14
Posts: 5

YouTube stuck on "Loading Subscriptions", I get this message..

Hey, once I've authenticated my YouTube account and it begins to load I just get stuck on the 'Loading Subscriptions' and nothing happens. I checked to see if I could find anything on the inspect element and it came up with this message:

'Failed to clear temp storage: It was determined that certain files are unsafe for access within a Web application, or that too many calls are being made on file resources. SecurityError'

What does this mean? Can anyone tell me how I am supposed to get this working?

Thanks in advance.

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#2 2017-03-14 14:42:53

Skillbert
Administrator
Registered: 2014-12-30
Posts: 1,057

Re: YouTube stuck on "Loading Subscriptions", I get this message..

I've seen that error before in the youtube app and it seems unrelated, I think it's caused by youtube trying to load some non-existing browser extensions.

I don't know what is causing the subs to fail. It might just be a temporary server problem by google. It acts weird some times and fixes itself after some reloads.

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#3 2017-03-15 01:05:55

Hollie
Member
Registered: 2017-03-14
Posts: 5

Re: YouTube stuck on "Loading Subscriptions", I get this message..

So currently there is no available fix? I just have to wait for one day it'll magically start working again?

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#4 2017-03-15 01:11:36

Hollie
Member
Registered: 2017-03-14
Posts: 5

Re: YouTube stuck on "Loading Subscriptions", I get this message..

Update:

A new message appears as this now..

http://puu.sh/uJetI.png

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#5 2017-03-15 15:18:09

Skillbert
Administrator
Registered: 2014-12-30
Posts: 1,057

Re: YouTube stuck on "Loading Subscriptions", I get this message..

Those are the youtube player checking for chrome extensions such as chromecast. The errors are harmless and properly handled by the youtube player.

I looked at the code and the only way for this to happen without other errors in scripts.js is if you don't have any subscriptions, adding a fix for this right now.

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#6 2017-03-16 09:27:40

Hollie
Member
Registered: 2017-03-14
Posts: 5

Re: YouTube stuck on "Loading Subscriptions", I get this message..

Yeah well Chromecast is built into the chrome browser now (if you have the most updated browser) so I don't really know what I can do about that.

And awesome, well I do have plenty of subscriptions so that can't be the case for me! Will my problem be fixed when the next update is out then? smile

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#7 2017-03-16 11:48:11

Skillbert
Administrator
Registered: 2014-12-30
Posts: 1,057

Re: YouTube stuck on "Loading Subscriptions", I get this message..

I already released to hotfix so i guess that was not it, i'll check back later. The chromecast thing is not really an error it's just saying that it can't find it so you won't have the chromecast functionality.

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#8 2017-03-17 07:31:57

Hollie
Member
Registered: 2017-03-14
Posts: 5

Re: YouTube stuck on "Loading Subscriptions", I get this message..

How do I go about getting this 'chromecast functionality'? as the extension for the chrome web browser has since been removed, and as I said previously, has been built in with the browser.

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#9 2017-03-17 11:43:36

Skillbert
Administrator
Registered: 2014-12-30
Posts: 1,057

Re: YouTube stuck on "Loading Subscriptions", I get this message..

Unless you plan on controlling your tv from alt1 you don't need the chromecast extension, that message is just youtube notifying that it's not possible in case you wanted to.

I really don't know what your problem could be other than what i fixed.

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